OnBase by Hyland Software solutions can be hosted on-premise or in a dedicated private cloud hosting environment managed by Hyland Software.
Comprehensive security and disaster recovery protocols
The team at Hyland manages the data centres around the globe to provide a redundant, reliable, up-to-date infrastructure in a secure environment. More than 60 dedicated Cloud Services professionals manage:
Recovery point objective
Restoration time objective
Service level agreement commitments
Ongoing penetration and vulnerability testing
Hyland Global Cloud Services is regularly audited and certified to retain security credentials and provide service to customers with highly sensitive data
SOC 2 and 3 audited
Cloud Security Alliance Registered
Global Cloud Services wing at corporate headquarters requires additional security clearance for access
Hyland’s Global Cloud Services team works exclusively to support the Hyland Cloud. Never outsourced, this seasoned team of cloud professionals is available 24/7/365, providing oversight on governance, risk, compliance, security, network and infrastructure, operations, database services, data services and support.